Receptionist

Overview

We are seeking a reliable and friendly Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. This position will be the first point of contact for our company, welcoming guests and visitors to the business, and coordinating front-desk activities.

Qualities of a Receptionist

A successful Receptionist should possess the following qualities:

• Pleasant personality
• Ability to multitask and prioritize tasks
• Good time management skills
• Excellent organizational skills
• Strong communication skills, both written and verbal
• Resourcefulness and ability to handle issues proactively
• Professional attitude and appearance
• Customer service oriented
• Solid computer skills
• Ability to handle emergencies in a timely and effective manner

Office Assistant vs. Receptionist

While an Office Assistant and a Receptionist may share some responsibilities, they are not the same. An Office Assistant provides administrative and clerical support to the office staff, while a Receptionist is primarily responsible for managing the front desk, greeting visitors, and handling incoming calls.

Responsibilities

The responsibilities of a Receptionist include:

• Greeting and welcoming guests as they arrive at the office
• Directing visitors to the appropriate person or office
• Answering, screening and forwarding incoming phone calls
• Maintaining a tidy and presentable reception area with all necessary stationery and material
• Providing basic and accurate information in-person, via phone or email
• Receiving, sorting and distributing daily mail and deliveries
• Maintaining office security by following safety procedures and controlling access via the reception desk
• Ordering front office supplies and keeping inventory of stock
• Updating calendars and scheduling meetings
• Arranging travel and accommodations, and preparing vouchers
• Keeping updated records of office expenses and costs
• Performing other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements

The qualifications required for this position are:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Conclusion

A Receptionist plays a vital role in ensuring that the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. If you possess these qualities and qualifications, we encourage you to apply for this position.